Western Port Bay Care Community
TYABB, VICFor-Profit100 beds
4.0
Experience 3.0Compliance 5.0Staffing 3.0Quality 3.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
3.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
3.0Care minutes and staffing levels
Quality Measures(22% of rating)
3.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
56%
39%
Feeling at home
56%
22%
17%
Feeling safe
67%
33%
Follow-up on concerns
33%
50%
17%
Food quality
17%
22%
50%
11%
Having a voice
61%
22%
11%
How the home operates
56%
44%
Independence supported
50%
22%
28%
Staff are caring
56%
33%
11%
Staff competence
44%
39%
17%
Things explained clearly
39%
33%
22%
Treated with respect
72%
28%
Total care minutes217 mins (target: 216)
Target
Registered nurse care minutes45 mins (target: 44)
Target
This facility delivers 217 minutes of hands-on care per resident per day. The government requires a minimum of 216 minutes, including 44 minutes delivered by registered nurses.
Care minutes trend
Use of restrictive practices
22.0 (avg: 24.4)About average
AvgAvg
Unplanned weight loss
8.0 (avg: 5.8)About average
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Falls
31.0 (avg: 31.5)About average
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Major injury from a fall
1.0 (avg: 2.3)Better than most
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Polypharmacy (5+ medications)
29.0 (avg: 37.6)Better than most
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Antipsychotic medication use
13.0 (avg: 12.3)About average
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