Wintringham Hostel - Port Melbourne
PORT MELBOURNE, VICNot-for-Profit35 beds
4.0
Experience 4.0Compliance 5.0Staffing 2.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
2.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
2 compliance issues on record. View full details on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2025
Always Most of the time Some of the time Never
Care needs being met
75%
17%
Feeling at home
75%
17%
Feeling safe
83%
17%
Follow-up on concerns
50%
25%
25%
Food quality
17%
42%
17%
25%
Having a voice
92%
How the home operates
42%
50%
Independence supported
92%
Staff are caring
58%
33%
Staff competence
25%
58%
17%
Things explained clearly
67%
25%
Treated with respect
58%
42%
Total care minutes187 mins (target: 183)
Target
Registered nurse care minutes17 mins (target: 38)
Target
This facility delivers 187 minutes of hands-on care per resident per day. The government requires a minimum of 183 minutes, including 38 minutes delivered by registered nurses.
Care minutes trend
Falls
31.0 (avg: 31.5)About average
AvgAvg
Polypharmacy (5+ medications)
35.0 (avg: 37.6)About average
AvgAvg
Antipsychotic medication use
3.0 (avg: 12.3)Better than most
AvgAvg