Wintringham McLean Lodge Hostel

FLEMINGTON, VICNot-for-Profit27 beds
Experience 3.0Compliance 5.0Staffing 3.0Quality 2.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
3.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
3.0

Care minutes and staffing levels

Quality Measures(22% of rating)
2.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record. View on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating declining
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
3.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

50%
33%

Feeling at home

58%
17%
17%

Feeling safe

75%
25%

Follow-up on concerns

42%
17%
42%

Food quality

50%
17%
25%

Having a voice

75%
25%

How the home operates

67%
17%
17%

Independence supported

83%

Staff are caring

58%
25%
17%

Staff competence

50%
50%

Things explained clearly

58%
17%
25%

Treated with respect

33%
67%
Total care minutes190 mins (target: 179)
Target
Registered nurse care minutes18 mins (target: 37)
Target
Did not meet registered nurse care minutes target

This facility delivers 190 minutes of hands-on care per resident per day. The government requires a minimum of 179 minutes, including 37 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Falls
24.0 (avg: 31.5)Better than most
Avg
Major injury from a fall
3.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
40.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
8.0 (avg: 12.3)About average
Avg