Wintringham Williamstown Hostel

WILLIAMSTOWN NORTH, VICNot-for-Profit60 beds
Experience 4.0Compliance 5.0Staffing 2.0Quality 3.0
Caters for cultural, spiritual or ethical food requirements

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
5.0

Meeting aged care quality standards

Staffing(22% of rating)
2.0

Care minutes and staffing levels

Quality Measures(22% of rating)
3.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

2 compliance issues on record. View full details on My Aged Care

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating stable
4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

85%
15%

Feeling at home

92%

Feeling safe

62%
38%

Follow-up on concerns

85%
15%

Food quality

23%
62%
15%

Having a voice

100%

How the home operates

31%
62%

Independence supported

54%
46%

Staff are caring

92%

Staff competence

15%
77%

Things explained clearly

23%
77%

Treated with respect

69%
31%
Total care minutes180 mins (target: 173)
Target
Registered nurse care minutes16 mins (target: 36)
Target
Did not meet registered nurse care minutes target

This facility delivers 180 minutes of hands-on care per resident per day. The government requires a minimum of 173 minutes, including 36 minutes delivered by registered nurses.

Care minutes trend

Q1 2024Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Unplanned weight loss
2.0 (avg: 5.8)Better than most
Avg
Falls
43.0 (avg: 31.5)Below average
Avg
Major injury from a fall
3.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
43.0 (avg: 37.6)About average
Avg