Woolgoolga Aged Care Centre
WOOLGOOLGA, NSW66 beds
4.0
Experience 4.0Compliance 5.0Staffing 1.0Quality 5.0
Overall Rating
4.0
Government quality rating
Source: AIHW Quarterly Star Ratings Extract
Rating Breakdown
Residents' Experience(33% of rating)
4.0How residents experience daily life
Compliance(22% of rating)
5.0Meeting aged care quality standards
Staffing(22% of rating)
1.0Care minutes and staffing levels
Quality Measures(22% of rating)
5.0Health and safety outcomes
Compliance History
CompliantNo compliance actions on record
No active compliance issues on record. View on My Aged Care
The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.
Rating Trend
Rating stable4.0Q2 2025
4.0Q3 2025
4.0Q4 2025
4.0Q1 2026
Based on resident interviews conducted in 2024
Always Most of the time Some of the time Never
Care needs being met
93%
Feeling at home
86%
14%
Feeling safe
93%
Follow-up on concerns
86%
Food quality
50%
21%
29%
Having a voice
86%
How the home operates
79%
21%
Independence supported
79%
14%
Staff are caring
93%
Staff competence
79%
14%
Things explained clearly
93%
Treated with respect
93%
Total care minutes190 mins (target: 214)
Target
Registered nurse care minutes28 mins (target: 43)
Target
This facility delivers 190 minutes of hands-on care per resident per day. The government requires a minimum of 214 minutes, including 43 minutes delivered by registered nurses.
Pressure injuries
1.0 (avg: 1.2)Better than most
AvgAvg
Unplanned weight loss
7.0 (avg: 5.8)About average
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Falls
35.0 (avg: 31.5)About average
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Polypharmacy (5+ medications)
49.0 (avg: 37.6)Below average
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Antipsychotic medication use
4.0 (avg: 12.3)Better than most
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