Yackandandah Health Residential Aged Care

YACKANDANDAH, VICFor-Profit84 beds
Experience 4.0Compliance 4.0Staffing 4.0Quality 1.0

Overall Rating

Government quality rating

Source: AIHW Quarterly Star Ratings Extract

Rating Breakdown

Residents' Experience(33% of rating)
4.0

How residents experience daily life

Compliance(22% of rating)
4.0

Meeting aged care quality standards

Staffing(22% of rating)
4.0

Care minutes and staffing levels

Quality Measures(22% of rating)
1.0

Health and safety outcomes

Compliance History

CompliantNo compliance actions on record

No active compliance issues on record.

The Australian Government rates aged care homes on a 1–5 star scale across four categories: Residents' Experience (33%), Compliance (22%), Staffing (22%), and Quality Measures (22%). Ratings are updated quarterly using data from quality assessments, staffing reports, and resident experience surveys.

Rating Trend

Rating improving
3.0Q1 2025
4.0Q2 2025
3.0Q3 2025
4.0Q4 2025

Based on resident interviews conducted in 2025

Always Most of the time Some of the time Never

Care needs being met

73%
20%

Feeling at home

60%
27%

Feeling safe

100%

Follow-up on concerns

53%
33%
13%

Food quality

27%
27%
33%
13%

Having a voice

93%

How the home operates

47%
33%
20%

Independence supported

60%
33%

Staff are caring

100%

Staff competence

47%
47%

Things explained clearly

47%
53%

Treated with respect

93%
Total care minutes241 mins (target: 214)
Target
Registered nurse care minutes53 mins (target: 43)
Target
Met both targets

This facility delivers 241 minutes of hands-on care per resident per day. The government requires a minimum of 214 minutes, including 43 minutes delivered by registered nurses.

Care minutes trend

Q3 2024Q4 2024Q1 2025Q3 2025Q4 2025
Pressure injuries
1.0 (avg: 1.2)Better than most
Avg
Use of restrictive practices
64.0 (avg: 24.4)Below average
Avg
Unplanned weight loss
9.0 (avg: 5.8)Below average
Avg
Falls
40.0 (avg: 31.5)Below average
Avg
Major injury from a fall
2.0 (avg: 2.3)About average
Avg
Polypharmacy (5+ medications)
43.0 (avg: 37.6)About average
Avg
Antipsychotic medication use
20.0 (avg: 12.3)Below average
Avg